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ORGONIS – PRIVACY POLICY

Last updated:  04.12.25

At Orgonis, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.


This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information when you visit www.orgonis.com or purchase our products.

1. Information We Collect

We may collect the following types of personal information:

A. Information You Provide Directly

  • Name

  • Email address

  • Phone number (if provided)

  • Billing and shipping address

  • Payment details (processed securely by our payment providers—never stored by us)

  • Messages sent via our contact forms or email

 

B. Automatically Collected Information

When you browse the site, we automatically collect:

  • IP address

  • Browser type and device type

  • Pages visited and time spent on the site

  • Cookies and tracking data (see Section 5)

 

C. Order Information

If you make a purchase, we collect:

  • Product details

  • Order history

  • Delivery preferences

 

For details about using our website and purchasing our products, please also review our Terms & Conditions.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about your order, shipping or support

  • Respond to enquiries sent via the contact form

  • Improve website functionality and user experience

  • Send marketing emails (only if you have opted in)

  • Prevent fraud and keep our site secure

  • Analyse site traffic and performance

We will never sell your data.

3. Legal Basis for Processing (UK & EU compliance)

We process personal data under the following legal bases:

  • Contract – to fulfil your orders and provide customer service

  • Consent – for email marketing and optional cookies

  • Legitimate Interests – to improve our website and protect our business

  • Legal Obligation – for tax, record-keeping, and regulatory compliance

4. How Your Data Is Stored & Protected

We store your data securely using encrypted systems provided by:

  • Wix (website hosting)

  • Payment processors such as Stripe, PayPal, or Wix Payments

We never store full payment details on our servers.
Industry-standard security measures are used to protect your information.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve site performance

  • Enable essential website functions

  • Analyse traffic and visitor behaviour

  • Track cart activity for e-commerce

You can manage or disable cookies through your browser settings at any time.

6. Sharing Your Information

We only share your information with trusted third parties when necessary:

  • Payment providers (to process transactions)

  • Delivery services (to ship your order)

  • Analytics providers such as Google Analytics

  • Wix platform services

These partners are required to keep your data secure and use it only for the purposes we specify.

We do not sell or trade personal data.

7. Email Marketing

If you opt in to receive emails, we may send:

  • Product updates

  • New collection launches

  • Exclusive offers

  • Wellness or chakra-related educational content

You can unsubscribe at any time using the link in any email.

8. Your Rights

Depending on your location (UK, EU, worldwide), you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing

  • Restrict or object to data processing

  • Request a copy of your information

To exercise your rights, email us at: contact@orgonis.com

9. Data Retention

We keep your personal data only for as long as necessary to:

  • Fulfil your orders

  • Meet legal and tax obligations

  • Provide customer support

Customer order data is typically retained for 6 years (HMRC requirement in the UK).

10. Children’s Privacy

Our website is not intended for individuals under 16 years of age, and we do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this policy occasionally to reflect changes in our services or legal obligations.
The “Last Updated” date will be revised accordingly.

12. Contact Us

f you have any questions about this Privacy Policy or how your data is handled, please contact us:

​

Orgonis
Email: contact@orgonis.com
Website: www.orgonis.com

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